According to the Minnesota attorney general’s office, patients are being forced to inappropriately pay money to a collections company called Accretive, which was hired by Fairview Health Services, a nonprofit healthcare provider.
Accretive has not responded to requests for comment. Fairview Health Services e-mailed a statement that in part reads, “We take the concerns raised by Minnesota Attorney General Lori Swanson very seriously. We share many of her concerns and have already taken actions to address them.”
Fairview stopped Accretive for debt collection services in January, but still uses the firm for other financial services.